Facility management (or facilities management or FM) is a professional management discipline focused upon the efficient and effective delivery of support services for the organizations that it serves. Any place where employees come to work daily or where customers or citizens come for work or to get any service is a facility. It can be a workplace like an office building or a factory or it could be public service places like courts, hospitals, Railways, etc. It is said that cleanliness is next to godliness.